Posted Apr-15

Success Champion

Photobooth Supply Co

Source: WeWorkRemotely

Anywhere (100% Remote) Only

ember
ios

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Job Description

Photobooth Supply Co

We build photobooths that make people money.

πŸš€ Join a high growth startup with opportunities to solve problems in hardware, software, and customer success
βš™οΈ Work with top performers bonded together by our culture
πŸ“ΈΒ  Share a common love for creativity and entrepreneurship

Take a peek into our culture here: https://photoboothsupplyco.com/pages/careers

Goals

Your mission as our Success Champion will consist of helping our photobooth owners succeed with their photobooths and our other products.
  • Increase software adoption rate.
  • Reduce incoming ticket count by 2% month over month.
Looking for a team member who is happy to work weekends within any time frame of 12PM - 12AM Pacific Time.

Acts
  • Understand and answer all customer support questions using your personable nature
  • Educate your team members about products, while independently keeping your own technical know-how up to date
  • Increase customer delight through extraordinary customer service
  • Demonstrate empathy through verbal and written responses
  • Lead customers towards the right products, upsell, and/or help schedule a call with our sales team
Preferred Experience
  • Technical Support
  • Customer Service
  • Hubspot
  • iOS
  • macOS
  • Windows
  • Photography
What's in it for you?

πŸ₯ Health Benefits
πŸ‘΄ 401K
πŸ“š Education Stipend
πŸ’» Ability to Work from Home
πŸ’° Bonus Plan
🏝️ Annual Retreat
πŸ’Ό Quarterly Financial Meetings
πŸ’ͺ Intimate Team

Like what you see?

E-mail careers at photoboothsupplyco.com with...

βœ… Your Resume
βœ… Your Compensation Requirements
βœ… A video answering the following questions:
  • What are your career goals?
  • What are three questions would you ask someone buying a photo booth? Why?
  • Why did you apply to Photobooth Supply Co and why a Photobooth Strategist?
  • How do you learn? Do you have any favorite books, podcasts, educators, etc?
  • Tell me about your history with iOS, macOS, photography, and the Adobe Creative Suite?