Posted Apr-1

Remote Data Entry Analyst

Town of Halcott

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Job Description

    The Town of Halcott promotes the health, safety and general welfare of the residents of the Town, the purpose of this district is to protect and maintain its rural character, including the agriculture, open space and scenic resources of Halcott. In addition, Town of Halcott was founded in 1985 when the town's post office merged with the post office in neighboring Fleischmanns located in Delaware County.

    Responsibilities


  • Research the status of claims, liens, mortgages and other financial obligations.
  • Assist delinquent tax filers set up debt repayment methods.
  • Maintain a detailed reporting of tax receivable.
  • Work with Tax Assessor in preparing and verifying commitment.
  • Resolve taxpayer complaints.
  • Prepare and direct tax sales.
We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.